Mission Statement

KLINEDINST will become the premier firm in California. It will continue to grow and diversify by providing the most cost-effective, result-oriented, highest quality legal services available. Klinedinst will grow to 100 attorneys over the next 10 years and to 60 attorneys by 2007.

Klinedinst will be comprised only of exceptional lawyers. It will fulfill this goal by seeking law students throughout the country who are honest, ambitious, aggressive, hardworking, inner-motivated, and career-oriented team players who are willing to commit to Klinedinst and its clients. These attorneys will be capable of analyzing complex legal issues accurately and efficiently, and will confidently and competently represent our clients. They will be flexible enough to adapt to emerging areas of law which may affect our clients, while aggressive and ambitious enough to become experts in those fields. They will be superior attorneys, who thrive on the prospect of building California’s pre-eminent firm. In order to serve the firm’s clients effectively and efficiently, Klinedinst will commit substantial resources to acquire and maintain the most up-to-date, but efficient capabilities, including a local area network (LAN) computer system with progressive technological research capabilities. Integral to Klinedinst’s growth is the commitment that it maintain a reputation for the highest ethical practices, professional integrity and civility. All Klinedinst attorneys will maintain that reputation, both within the legal community and the community at large.

Klinedinst attorneys and staff shall work together as a team to meet its needs and those of its clients. Klinedinst will promote a work environment in which attorneys and staff can progress together, assume additional responsibilities as merited, and achieve their individual goals.

Klinedinst’s goals are ambitious, but realizable. Klinedinst is achieving these goals now and will continue to do so because it resolves problems for its clients as quickly and efficiently as possible. Klinedinst employs foresight and the ability to successfully eliminate disputes through innovative, practical, and ethical means.

There are many competitors in law, but no true competitor in the way we operate. The key to long term success is the fostering of our people, each of whom operates as part of a team, unwaveringly committed to understanding and advancing the interests of clients in today’s fluid and rapidly changing business environment. The world and the firm will change, but our core values must provide a constancy regardless of growth. They are:

Client Service

The firm exists to provide the best quality legal service to our clients. Our goal is to achieve 100 percent client satisfaction. If ever a client is not satisfied, every member of the firm will take whatever action is necessary to correct the situation as soon as possible.

Communication

Communication has a fundamental role in achieving our goals. Each member of the firm has a duty to our clients and ourselves to communicate in a clear, direct and timely manner. The firm maintains an "open-door policy." Employees should address issues in the most direct manner possible. Employee suggestions are expected and encouraged. Any issue or policy is open for discussion and input from every member of the firm.

Teamwork

Through teamwork, we can achieve more as a group than we could as individuals. Teamwork strengthens our organization and allows us to overcome even greater challenges. Teamwork requires clear communication between all members of the team. Effective teamwork provides us with freedom to achieve work-life balance, while effectively providing the best customer service.

Work-Life Balance

Our employees are our most valuable resource. The firm recognizes that each individual can be most effective when both their professional and personal needs are satisfied. Communication and teamwork are crucial elements in achieving this balance. Our goal is to create a work environment in which each individual can thrive and prosper on a long-term basis.

Integrity

Our word is our bond. Each member of Klinedinst has a duty to ourselves and our clients to maintain an uncompromisingly high level of professional conduct at all times. There is no goal worth achieving that will require us to compromise our honesty, integrity or professional ethics. Our clients must be able to trust us implicitly, as we must each trust in each other.

Respect

Each individual is unique. We must respect the differences between us and recognize that it is these individual differences which make us stronger as an organization. The unique qualities that each employee brings to the firm will make us better able to adapt to change and meet the changing needs of our clients.

Growth

The firm must continue to grow in order to better serve our clients and ourselves. Through growth and diversification, the firm will be able to provide a wider range of services to a broader range of clients. Growth will allow us to better adapt to market fluctuations, and to take advantage of new opportunities in order to meet the goals of our clients and our employees.

Empowerment

Our employees must be able to take action and make decisions in order to accomplish our goals. Klinedinst involves employees in all decisions which directly affect them. Klinedinst encourages and expects each employee to take an ownership interest in the firm, and offer ideas on how we can better perform as an organization.

Excellence

We do not settle for second best. We will strive to achieve excellence in all things. We will recruit the most talented personnel, and dedicate ourselves to ensuring that our employees are the best trained and prepared in the industry. We will hold each employee to the highest standards and challenge them to constantly improve their knowledge, skills and abilities on both personal and professional levels.

Recognition of Achievement

We will recognize those who contribute to the success of the firm and the satisfaction of our clients. Achievement will be recognized in all its forms and rewarded in a variety of ways to meet the needs of the firm and its employees. Opportunity, flexibility, praise, recognition and financial reward are available to those who help achieve the firm’s goals.

It is our belief that constant teamwork, communication, and strategic partnering with our clients can insure success for our clients and Klinedinst. It is our goal to assist in reducing legal and indemnity costs for our insurer clients, increase the retention rates of insureds, and help to bring new insureds to our clients. The congruence of goals and strategic partnering between us will create great success for Klinedinst and our clients in this century.

History of Klinedinst

Mission Statement

Client Bill of Rights

Executive Committee

Shareholders

Our Commitment to Diversity